Privacy Policy

Effective Date: January 1, 2025

At LicenseVault, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our gaming license comparison platform.

Information We Collect

We collect information you provide directly to us, including:

  • Contact details: Name, email address, phone number, company name
  • Business information: Gaming operation type, target markets, revenue projections
  • Usage data: Pages viewed, time spent on site, license jurisdictions compared
  • Technical data: IP address, browser type, device information, cookies

We collect this data through forms, consultations, and automated tracking technologies. You control what you share with us.

How We Use Your Information

Your data helps us deliver better service:

  • Provide personalized license recommendations based on your business model
  • Send regulatory updates and licensing deadline alerts (only if you opt in)
  • Improve our platform's functionality and user experience
  • Respond to your inquiries and support requests
  • Comply with legal obligations and prevent fraud

We never sell your personal information to third parties. Period.

Data Sharing and Third Parties

We share limited data only when necessary:

  • Service providers: Analytics tools (Google Analytics), email platforms (with encryption), hosting services
  • Legal requirements: When compelled by law enforcement or regulatory bodies
  • Business transfers: In the event of a merger or acquisition (you'll be notified)

All third-party providers are contractually bound to protect your data and use it only for specified purposes.

Your Data Rights

You have full control over your information:

  • Access: Request a copy of all data we hold about you
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request permanent removal of your data (subject to legal retention requirements)
  • Opt-out: Unsubscribe from marketing emails anytime (link in every email)
  • Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at [email protected]. We respond within 5 business days.

Data Security

We protect your information using industry-standard measures:

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Restricted employee access (need-to-know basis only)
  • Secure data centers with physical and digital safeguards

No system is 100% secure. If a breach occurs, we'll notify you within 72 hours as required by GDPR.

Cookies and Tracking

We use cookies to improve your experience. You can disable them in your browser settings, but some features may not work properly. Our cookie policy provides full details on types used and opt-out options.

Changes to This Policy

We update this policy periodically to reflect legal changes or new practices. Major changes trigger email notifications to active users. Last revision date always appears at the top.

Contact Us

Questions about this policy? Reach out:

Email: [email protected]
Mail: LicenseVault Data Protection Officer, [Address]
Response time: 5 business days maximum

For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe we've mishandled your data.